Returns & Exchanges

Due to the unique nature of our authenticated pre-owned luxury items, AMORE Vintage Tokyo maintains a strict return policy to ensure the integrity of our curated collection. We accept returns only for items that significantly deviate from their described condition or in the case of authenticity concerns.

Return Process

• 1.
  Contact Support

  Notify our customer service team via email within 3 days of receiving your order, providing your order number and detailed photos of the item.

• 2.
  Return Authorization

  Once your request is reviewed and approved, you will receive a Return Merchandise Authorization (RMA) number and specific shipping instructions.

• 3.
  Secure Packaging

  Carefully pack the item in its original packaging, ensuring all security tags, authenticity cards, and dust bags remain intact and attached.

• 4.
  Inspection and Refund

  Upon receipt, our experts will inspect the item to verify its condition; once cleared, your refund will be processed to the original payment method minus shipping fees.