Frequently Asked Questions
Everything you need to know about shopping authentic luxury vintage from Tokyo.
Are all items sold on AMORE Vintage Tokyo authentic?
Yes, every item in our collection undergoes a rigorous multi-step authentication process by our in-house experts. We are a licensed antique dealer in Japan and guarantee 100% authenticity on all products.
What is the condition of the vintage items?
As these are pre-owned items, they may show signs of wear. We provide detailed condition rankings and high-resolution photographs for each product. Please review the item description carefully before purchasing.
Do you offer international shipping?
We provide worldwide shipping via DHL and EMS. Shipping costs and delivery times vary by destination, and any applicable customs duties or taxes are the responsibility of the buyer.
What is your return policy?
Due to the unique nature of vintage luxury goods, all sales are final. We do not accept returns or exchanges unless the item is significantly different from the description provided.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure global transactions.
Can I see an item in person at your Tokyo boutiques?
Yes, if an item is currently held at one of our physical locations in Omotesando or Aoyama, you may view it in person. Please contact us in advance to confirm the item's location.